REFUND POLICY

Last Updated: Feb 1, 2024

Thank you for choosing Yorkville Medical. This Refund Policy outlines the terms and conditions under which refunds are issued for our services. By using our services, you agree to the practices described in this policy.

1. In-Person Services:

No Refunds: Yorkville Medical does not provide refunds for in-person services, including but not limited to consultations, examinations, and treatments.

2. Block Fee Refunds:

Case-by-Case Basis: Refunds for block fees will be considered on a case-by-case basis. Please call us to discuss your situation.

3. Block Fee Purchases by Non-Patients:

Refund Policy for Non-Patients: If an individual who is not an existing patient of Yorkville Medical purchases a block fee, please contact us immediately. We will refund the purchase as our block fee services only covers current patients of the doctors listed on our website.

4. Contact Us for Refunds:

If you believe you are eligible for a refund, please contact us promptly through our contact form. Provide detailed information about your request, including your name, contact details, and the reason for the refund.

5. Refund Processing:

Refunds, if approved, will be processed within a reasonable timeframe. The method of refund will be at the discretion of Yorkville Medical and may include reimbursement to the original payment method.

6. Changes to this Refund Policy:

We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting. Please check this page regularly for updates.

7. Additional Terms:

This Refund Policy is in addition to our Terms of Service and Privacy Policy. Please refer to those documents for further information on your rights and obligations when using our services.

8. Contact Us:

If you have questions or concerns about this Refund Policy, please contact us.

By using our services, you acknowledge and agree to the terms outlined in this Refund Policy.